Installation and Troubleshooting
Find out more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
If you get your own hosting server, you'll have more independence as to what you can install and run when compared to a shared Internet hosting account. With a shared service, you have access just to your own account, therefore you are not able to install server-side software. Although this is not a problem for the majority of script-driven applications, there are a few that have certain requirements and need particular software to be present on the machine either for some additional features or for them to work at all. In the event that you have practical knowledge, you won't have any issues to run the server, but if you don't, you may simply not have the skills to manage everything and use the script apps you want. If this is the case, you could use our Installation & Troubleshooting upgrade, which means that our system admins can set up everything for you and assist you with any problems that you could encounter.
Installation and Troubleshooting in VPS Servers
The upgrade can be ordered for any of the VPS server
solutions no matter the OS and Control Panel you have chosen or the task that you need to be performed as our administrators will aid you with everything associated with the software on the machine. This includes, but is not limited to, setting up third-party software, setting up hosting server options, troubleshooting scripts in case they don't perform properly, and so on. The upgrade provides 1 hour of work and if a particular task requires less time, the remaining minutes will be available for the future and will be listed within the VPS billing CP. You could use the Installation & Troubleshooting service either as a separate upgrade or as an addition to the Managed Services upgrade, which provides half an hour of custom work on your server. This way, you could work on your sites without having to worry that you will not be able to use some application or losing time on complex matters.
Installation and Troubleshooting in Dedicated Servers
In case you need our upgrade for any reason, you could add it to your dedicated server
with several clicks through the billing CP or if you will require some custom work on the hosting server the moment it's put in place, you can acquire the upgrade during the signup procedure and inform us what exactly you need to be carried out, so everything will be ready once your machine is functioning. Sixty minutes of custom work are added to your account each and every time you get the upgrade, so you can take full advantage of this service as many times as you require. If some task requires less time to be finished, you won't lose the remaining minutes and they'll be available for future tasks. Our upgrade will permit you to concentrate on developing and promoting your sites without wasting time on maintaining the dedicated server or the software installed on it. You can take full advantage of it if you also use our Managed Services upgrade, but the 30 minutes it provides aren't sufficient to carry out all of tasks that you need.