Service Uptime Guarantee
What's included in the service uptime guarantee and why is it so essential when you choose your hosting service supplier?
The service uptime for any shared hosting account is of essential importance. If you are using a server which has chronic issues and your website is not available for long periods of time, it is more likely that website visitors won't come back. In case you have an online store, for instance, this would mean lost potential customers and much less revenue. Your internet sites could even get penalized by search engines like google with lower rankings regardless of how good their content is. To prevent this sort of scenario, it is best to always ensure that the hosting service you receive is stable. This way, the success of your internet site will depend entirely on its content and your advertising campaigns and will not be affected by hosting-related elements that you have got no control of.
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Service Uptime Guarantee in Shared Hosting
When you buy a
shared hosting plan through us, we guarantee that your websites are going to be up and running at least 99.9% of the time. We've basically eliminated the web server downtime by using an advanced cloud hosting platform in which independent groups of servers address each aspect of the overall service - files, databases, emails, and so forth. In that way, if there is a problem with a web server, the other servers within the cluster will simply take over and your sites won't be affected in the slightest. To avoid any infrastructure troubles, we additionally have diesel-powered backup generators and several independent Internet providers. Experienced professionals check the servers 24/7 to sort out any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
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Service Uptime Guarantee in Semi-dedicated Servers
Our
semi-dedicated server solutions offer a 99.9% uptime guarantee. In fact, you will not detect any downtime or service disturbances at all due to the fact that we employ a cutting edge cloud platform and instead of running everything on a single web server like most companies do, we have separate clusters of web servers that manage every service - files, email messages, CP, databases, and so forth. We also have a custom load-balancing system, so our web hosting service is considerably more stable than what you'd usually find available on the market. To ensure that nothing will interrupt the work of your websites, our web server facilities have diesel powered backup generators and a number of different Internet providers. We also have software and hardware firewalls to prevent DDoS attacks and professionals watching the servers 24/7 to deal with any software issue that may appear.
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Service Uptime Guarantee in VPS Servers
The service uptime will never be a concern if you get a
VPS server from us. The physical web server in which your account is created is going to be functioning no less than 99.9% of the time and this includes repairs and maintenance procedures, so you’ll be able to take advantage of a quick and extremely secure Internet hosting service all of the time. To avoid any prospects for service interruptions, our data centers use several Internet suppliers and powerful diesel generators to make sure that nothing will affect the good functioning of your web sites. We have a team of competent professionals that will resolve immediately any software issues that may appear, while hardware troubles are prevented by using new and carefully tested hosting server parts and hard disk drives working in RAID. In the eventuality of DDoS attacks, we have software and hardware firewalls to filter the unwanted traffic to your web server.
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Service Uptime Guarantee in Dedicated Servers
If you get a
dedicated server from us, we guarantee that it will be up and running a minimum of 99.9% of the time. To begin with, your web hosting server will be assembled with new and carefully tested hardware components and we'll not do any compromises about that. Our data center in the core of Chicago provides powerful diesel backup generators, so even in the case of an electrical outage your web server will still be operational and with several redundant Internet providers, your websites will be accessible if there's any connectivity issue. In case there is any unpredicted circumstances, we've got trained system administrators which monitor all website hosting servers all the time and they can take action immediately to eradicate the problem in a very timely manner. Last but not least, our servers have software and hardware firewalls to prevent the unwelcome traffic when it comes to a DDoS attack.