A 99.9% Server Uptime
Our shared hosting platform is based on a stable, top–of–the–line hardware configuration and a heavily tweaked Linux variation. That is why, irrespective of what your web site is, or how many visitors you’ve got, or even in case there is a denial–of–service assault, our hosting servers will stay up and your sites will stay visible online.
All Linux shared hosting plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our guarantee stays unchanged.
A 99.9% Network Uptime
If you would like to provide a premium web hosting service, you can rarely count on the default network configuration in a datacenter. We have built our very own custom internal network in an attempt to ensure a supersonic connection speed with the outside world.
And thanks to this, no matter which data center facilities you choose: our datacenter in US, our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe or our datacenter in AU, you will enjoy an assured 99.9% network uptime. And this guarantee is valid with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it is your money at risk, you cannot feel really safe. Because of this, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In case you do not feel content with our service or if you would like to use an even more powerful web hosting solution, such as a VPS servers or a Linux dedicated servers – you’ll get a full refund, without secret fees or refund taxes.
24/7 Technical Support
In case you run a web hosting company, your tech engineers are of prime importance. For this reason, we have mindfully picked a highly skillful group of tech support engineers, each with lots of years of training behind his back. With their help, we offer 24x7 support with all our hosting plans.
And not just that, we offer a 1–hour response time guarantee. All tech support requests are replied to within an hour and our average support ticket response time is below twenty minutes!