Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • You will find nearly all the answers to your questions in the intuitive Help Center section included in our Web Hosting Control Panel. It boasts an ever–increasing repository with commonly asked questions and detailed educational articles compiled by our well–trained client support team.

  • Top quality support service
  • Tutorial Video Clips

  • If you wish to see how an action is accomplished or how an issue is dealt with, instead of just reading about it, then examine our selection of educational video tutorials. They cover a variety of issues and will help you quickly learn how to work with the Web Hosting Control Panel.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24/7 support service and a 60–minute response guarantee. Our trained support engineers will be available to you 24/7/365 to answer your queries and to solve any issue that you may chance upon. Just open a client support ticket from the Help section and we’ll respond to you in a jiffy.