1 hour ticket response
We are devoted to delivering a rapid and appropriate reply to each client support ticket submitted by a customer. Our skillful technical support engineers will review your problem and will offer you the most efficient option. We offer a 1–hour response time guarantee for all trouble tickets. Actually, our average client support ticket response time has proven to be 20 minutes.
An Excellent Technical Support Service
Our customer care team members possess huge experience in the Linux shared hosting sphere and are skillful enough to come up with a prompt solution to your problem. If, however, the matter at hand is not within the competence of a customer support engineer, the tech support ticket will be forwarded to a programmer or system administrator for additional investigation.
An Easy–to–Navigate Help Section
To help you get a quick tip on how you can use a specific feature, we have included a really intuitive Help section in the Web Hosting Control Panel. You can search through an extensive selection of web hosting account management articles and website administration articles, check out our F.A.Q. section or check out our instructional video tutorials.