Support and Help Channels
A 1–hour Inquiry Response Warranty
Each ticket you send to our customer support crew will be answered in up to 60 mins. All common inquiries will be addressed instantly. However, if the service inquiry you have sent us requires help from a licensed technician, we will send the ticket to him and will let you know about the hold–off.
Top–class Customer Support Service
We will offer you 24 hours a day tech assistance through a ultra–fast ticket application integrated into your Control Panel. You could e mail us whenever you want about any of the programs that come pre–installed on your virtual server, including the chosen Linux distribution, the server management panel and our custom created Web Hosting Control Panel.
An Educational Help Zone
Each section of the Web Hosting Control Panel that is provided at zero cost with your VPS offers an included collection of articles. You will find a selection of thorough how to articles and reviews and a variety of step–by–step video training materials that demonstrate all the necessary site supervision jobs. You can use them by simply clicking the Help or Video buttons in the top right corner of each Control Panel section.